Name: NorthStar
Address: 435 E Main Street, Greenwood, IN, 46143, US
Telephone: 800-466-0900

Customer Experience vs. Customer Service vs. Customer Care

Customer experience is one of the hottest buzzwords in business these days. Companies are pouring more resources than ever before into...

Best Qualities of Top Call Center Agents

Good call center customer service representatives are hard to find. To be the best, they have to have the right personality, skills, and...

What Customer's Want-And Don't Want

Customers want a good experience. A big part of that is exceptional customer service. Don’t confuse the two. The experience is everything...

How To Choose a Call Center For Your Business

Customer service is a critical aspect of any business, but sometimes managing the phones can become a burden that undercuts daily...

How to Use CRM to Improve The Customer Experience

Due to the recent technology and digital transformation boom, an entire “customer revolution” has taken place and a new breed of informed...

Improving Your Customer Service with CRM

CRM software can improve customer service, sales and marketing. These tips can optimize your use of CRM software. Customer relationship...

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Whether you seek a partner for round-the-clock or part-time customer support, marketing, tech support or billing and subscriber management software, we offer a comprehensive portfolio of products and services that we will customize to provide the personalized service your business needs and your customers demand.